At Move With Studio, we want to make booking classes, updating your payment details, and managing your membership as simple as possible. Follow this step-by-step guide to navigate your account effortlessly and take full advantage of everything we offer.
Creating & Accessing Your Account
How to Create an Account
Complete the sign-up process and return to the Move With Studio website to manage your bookings.
Once your account is created, you can log in anytime to book classes, view schedules, and cancel class and booking.
Booking & Managing Your Classes
How to Sign Up for a Class
If the class is full, you can join the waitlist for a chance to get in.
How to Cancel a Class
⏳ Important:
Cancel at least 24 hours before class to avoid losing your class credit.
Late cancellations result in lost credits and a $10 no-show fee for group classes or $15 for private sessions.
Waitlist Policies & How to Manage It
How to Join a Waitlist
Your class credit will be deducted when you join the waitlist.
If a spot becomes available, you'll automatically be added to the class and notified by email. If you are not added to a class from the waitlist, the class credit will be automatically returned after the class begins.
How to Remove Yourself from a Waitlist
⚠ Important: If a spot opens less than 8 hours before class, the waitlist will not function automatically. Anyone can book the available spot manually.
Updating Your Payment Information
How to Update Your Credit Card
💡 Tip: If you have trouble updating your card, email hello@movewithstudio.com for assistance.
What to Do If a Payment Fails
Referral Rewards & Family Sharing
How to Refer a Friend & Earn $10 Credit
How to Use Family Sharing
How to Redeem a Promo Code or Gift Card
💡 Stay updated on seasonal promotions by following @MoveWith.Studio on Instagram and subscribing to our newsletter.
Final Thoughts
Managing your account at Move With Studio should be easy and stress-free. Whether you’re booking classes, referring friends, or updating payments, our system is designed for convenience and flexibility.
📩 Need help? Email us at hello@movewithstudio.com anytime!
